Field Technician

Overhead Door of South Bend

Full-time
Mishawaka, IN
Posted 5 months ago

We Put a Smile on Your Home

We are seeking Technicians for both our Commercial and Residential Departments. We are looking for hard-working, self-starting individuals who aren’t satisfied until the job is done right. If you’re someone who takes initiative and likes a challenge, realizing that there isn’t always an instruction booklet to guide you, then this is the job for you! We offer a variety of independent work where you will feel rewarded and more importantly appreciated.

Learn more about job details or fill out the form below to begin the application process.

Overview

ABOUT THE JOB

The Field Technician is REAL work. Work in the elements, on ladders, both indoor and outdoor. Our Techs are the primary service &/or installation provider for commercial/ industrial/ residential doors & door opening systems, gate opening systems, and dock leveling systems. Techs travel to private residences &/or commercial job sites and businesses and are trained on how to install &/or repair various types of garage doors, operators, accessories, and other related equipment while on the job!

COMMERCIAL DEPARTMENT

Install and service 9 different products in our Commercial Department, including sectional doors, rolling steel and fire doors, dock equipment, entry doors, gate operators, high speed doors, among other products. Our customers are all the major and leading companies in Michiana.

RESIDENTIAL DEPARTMENT

Install and service garage doors at customer’s homes in our Residential Department. As the product is not as complicated, our training program is approximately 3-6 months. Technicians must possess fantastic customer service skills to succeed. To truly succeed, candidates must have superior communication skills, problem-solving and troubleshooting skills, and the ability to work well under pressure.

BENEFITS

We said real money, which means stable, reliable income. Beginning technicians earn around $45,000-$55,000 annually and experienced technicians often make more than $60,000. Health, dental, and vision insurance, 401(k), & PTO offered upon completion of the first 90 days. Additional overtime is also available to employees that are interested in earning extra income. There is opportunity for advancement within the company. The Overhead Door Company of South Bend is and equal opportunity employer.

COMPENSATION:

$45,000-$55,000 Annually

Responsibilities

PREPARE
Prepare new and existing job sites for the installation of new equipment.
ADMINISTRATION
Complete all required paperwork, such as work orders, according to the services performed.
MAINTENANCE
Provide annual/preventative maintenance and safety testing on all products.
TROUBLESHOOT
Troubleshoot and diagnose any repairs/replacements needed on existing equipment.
INSTALL
Remove existing equipment and install new equipment.
ENGAGE
Engage with customers with a friendly and knowledgeable manner.

Requirements

HARD-WORKING & SELF-STARTING
They have no problem showing up to work on time and aren’t satisfied until the job is done right.
MECHANICALLY & ELECTRICALLY INCLINED
They might like to work on their car or tinker around the house as a hobby. Perhaps they like solving problems and fixing things.
CUSTOMER-FRIENDLY
They understand that happy customers provide everyone’s paycheck, so they act in a professional manner.
TAKE THE INITIATIVE & LIKE A CHALLENGE
They realize that there isn’t always an instruction booklet to guide them. They often have to figure out how to get a job done right and on time with surprises along the way.
ENJOY VARIETY OF WORK & WORK INDEPENDENTLY
They often don’t like being constrained in a factory, and appreciate the independence of being their own boss out on the road.
STRONG & APPRECIATE WORKING IN THE ELEMENTS
Are physically able to perform work above their head and lift at least 80 pounds. They don’t like to be confined indoors and enjoy being outside rain or shine.

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